Front Desk & Group Sales Assistant

JOB SUMMARY

This position includes coordinating group tour reservations, museum administrative support and answering telephone calls. Must have excellent personal and phone communication skills; ability to manage workflow in a very busy office and public visitor phone line.  This is a part-time job-sharing position and is one of two positions which cover the museum office Monday – Saturday, including holidays. The position will typically be three variable days a week, from 8:00 a.m. – 5:00 p.m.

ESSENTIAL JOB RESPONSIBILITIES

·         Managing group tour reservations calendar and coordinating with museum staff for tours.

·         Answering telephone, providing general visitor information and redirecting calls as needed.

·         Maintaining reports, including but not limited to attendance and group sales.

·         Performing all other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities but coordinates with volunteers who provide phone support.

MINIMUM REQUIREMENTS

·         Demonstrated technical and office skills including various software including but not limited to: Outlook, Word, Excel, QuickBooks and Publisher.

·         Able to communicate effectively with staff and visitors.

·         Experience with office phone systems.

·         Able to establish and maintain effective working relationships.

·         Familiarity with personal computing and Windows operating system.

 OTHER KNOWLEDGE, SKILLS AND ABILITIES

·         General knowledge and understanding of Edison Ford operation, history, etc. preferred.

·         General knowledge and familiarity with local area preferred.

PHYSICAL DEMANDS AND WORKING CONDITIONS

·         Able to work in public environment and be safety conscious as well as considerate of public guests and staff. 

·         Occasionally exposed to adverse weather conditions, including wet and/or humid conditions.

·         Works in an office environment and sits for long periods of time.

·         May be required to work hours other than the regular schedule including some nights, weekends, and holidays.

Please contact lcriswell@edisonfordwinterestates.orgClick here to download application.